Training Survey of the Results of Bureaucratic Reform in 2019 (SHPRB2019)

In order to improve the performance of the service of the State Civil Service (ASN) at the central and regional levels, KemenPANRB) and BPS conduct a survey of public services in ministries / institutions / organizations of the regional apparatus namely SHPRB 2019.

This survey will produce a Service Quality Index (IKP) and an Anti Corruption Perception Index (IPAK). The index obtained serves as a supporter for evaluating the results components contained in the Bureaucratic Reform Evaluation Worksheet (LKE-RB). Both of these perception indexes are expected to be able to describe the quality of services and corrupt behavior of each government agency, and also as a basis for preparing recommendations for government agencies related to improving service quality.

In connection with this, on August 15-17 2019, the Training of SHPRB 2019 Officers in Lampung Province was held at the Grand Anugerah Bandar Lampung Hotel, participated by participants from 12 Regencies / Cities in Lampung Province and participants from BPS Lampung Province